Standard Shipping Process:
Items in stock normally ship the immediate weekday after the order was placed (except in cases of national holidays) using UPS Ground. Shipping charges will be calculated at the time of check out. All orders shipped to Alaska and Hawaii ship FedEx and USPS 2nd Day Air only.
When your order ships, you will receive an automated email from UPS at the close of the business day that will list the tracking number for your shipment. Check your email SPAM folder for the email, as this is an automated email that some systems will flag and filter automatically.
Shipping Methods and Options
Orders placed on-line are shipped UPS Ground, but we can also use FedEx or USPS. If you wish to use a different method of shipping, please notify us by telephone before we ship and we will do what we can to accomodate your request.
Shipping any method other than UPS Ground may involve an additional charge and we will ask you for your credit card information when you call (We do not keep customer credit card information on file).
SIGLENT ships to all destinations in North America. If you are shipping to Canada, Mexico or the Caribbean, shipping charges can only be provided by contacting us at 877-515-5551.
It is your responsibility to be aware of the specific import restrictions for your country. If your package is refused or destroyed due to customs rules, SIGLENT will not be able to refund your order or offer a replacement at no charge.
Multiple Shipping Addresses
You may ship items to separate mailing addresses ONLY by placing separate orders for each destination.
Shipping to a P.O. Box or APO, FOP Address
For tracing purposes, we ship orders via FedEx, UPS and USPS. SIGLENT cannot ship to P.O. Boxes, APO or FPO addresses at this time due to limitations. We require a street address for all deliveries. Please be sure to enter a complete shipping address for all online orders.